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Last updated: May 2026

This Privacy Policy describes how Planner Love Club (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or make a purchase from plannerloveclub.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

  • Name and email address
  • Billing information (processed securely by Stripe or PayPal — we never store your full payment details)
  • Any messages you send us via email

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring URLs and device information
  • Cookie data and tracking pixels

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send your digital files and order confirmations
  • Provide customer support
  • Send marketing emails (only if you opted in)
  • Improve our website and product offerings
  • Serve personalized ads based on your browsing behavior
  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

Essential cookies — necessary for the website to function (checkout, login, cart)

Analytics cookies — help us understand how visitors interact with our site:

Marketing & advertising cookies — used to show you relevant ads:

  • Meta Pixel (Facebook & Instagram) — tracks conversions and enables retargeting ads on Facebook and Instagram
  • Google Ads — tracks conversions and enables retargeting across Google’s ad network
  • TikTok Pixel — tracks conversions and enables retargeting on TikTok

You can manage your cookie preferences through your browser settings or by using a cookie consent tool on our website.

4. Email Marketing — Klaviyo

If you subscribe to our email list or make a purchase, your email address may be added to our marketing platform, Klaviyo. We use Klaviyo to send:

  • Order confirmations and download links
  • Promotional emails and product launches
  • Abandoned cart reminders

You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email. For more information on how Klaviyo handles your data, visit klaviyo.com/legal/privacy.

5. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our business, including:

  • Stripe & PayPal — payment processing
  • Klaviyo — email marketing
  • Google — analytics and advertising
  • Meta (Facebook & Instagram) — advertising
  • TikTok — advertising
  • WooCommerce / WordPress — store platform

Each of these providers has their own privacy policy and data practices.

6. Your Rights — California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know — you can request information about the data we collect and how we use it
  • Right to delete — you can request that we delete your personal information
  • Right to opt out — you can opt out of the sale of your personal information (we do not sell your data)
  • Right to non-discrimination — we will not discriminate against you for exercising your rights

To exercise any of these rights, please contact us at hello@plannerloveclub.com.

7. Your Rights — All Users

Regardless of your location, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications at any time

To make any of these requests, contact us at hello@plannerloveclub.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing lifetime access to your purchased digital files, unless a longer retention period is required by law.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are encrypted and processed by PCI-compliant providers (Stripe and PayPal).

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at hello@plannerloveclub.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We recommend checking this page periodically for any changes.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

📧 hello@plannerloveclub.com 🌐 plannerloveclub.com

Planner Love Club — All rights reserved.

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